Job Details

Location: Support Office, LE19 1SU

Type of Role: Full - Time

Hours: 37.5 hours per week, Monday - Friday

Salary: £35,000 basic plus benefits and bonus

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We are currently looking for a Systems Developer to join our IT team!

Your role will be to develop and support systems across the Topps Group of companies. Primarily focused on Microsoft Dynamics Nav 2009, the role will provide support escalation for the IT Service Desk as well as further development in-line with business initiatives.

Key Responsibilities

Support and Development of the core business systems including Microsoft Dynamics ecosystem
Consult with customers, design and develop system releases and bug fixes to maximise colleague efficiency and support strategic objectives such as Simplification
Managing their own workload in order to deliver software releases in line with the deadlines as prioritised by the IT steering group whilst effectively balancing time between change and support activity
Be responsible for providing technical/functional expertise and working with the IT Service Desk as an escalation on complex tickets with a focus on problem management
Provide specialist systems expertise to the IT service desk to allow them to resolve issues and grow their own working knowledge of Dynamics
Contribute in meetings and workgroups where solutions and interfacing requirements are being discussed, providing informed and credible specialist input concerning creativity, costs and timescales.
Be an approachable and helpful contact for internal customers and providing assistance where appropriate
Collaborate effectively with internal/external IT teams recognising their role within systems solutions
Ensure that any 3rd party development work is managed to ensure costs are controlled and in line with the allocated budget
To ensure that all costs associated with a proposed solution are considered and understood
Development, testing and deployment of software which automates, streamlines and improves business processes
Ensure software releases and changes are thoroughly tested and deployed in line with Topps change release process
Ensure that the implications of a software or process change are fully appreciated prior to the release being considered for approval by the Change Approval Board
Be responsible for understanding conflicting/overlapping developments to ensure releases are successful
Providing hypercare support to ensure new releases transition into BAU seamlessly.

Knowledge, Skills and Experience Required:

Essential

2+ Years of Developing/Supporting MS Dynamics NAV 2009
Comprehensive knowledge of Core MS Dynamics NAV 2009 functionality and configuration
Working knowledge of SQL
Good timekeeping and the ability to work to tight deadlines when required and managing expectations with honesty and integrity
Ability to run structured meetings or workshops and to drive quality output
Build high quality relationships with key stakeholders
Good working knowledge of IT technologies
A drive and commitment to deliver quality outcomes

Desirable