Credit Controller

Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’ve got 300 stores and have just hit record sales of £223m. And we’re as big on career opportunities as we are on outstanding service and great value. After all, it’s brilliant, friendly, knowledgeable people that make us special. Right now we’re on a journey of exciting growth, as we build on seven consecutive years of success – there’s never been a better time to join the Topps Tiles family

We are currently recruiting for a Credit Controller to join our newly formed Credit function! As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk .. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, reviewing credit limits in line with both spend and risk.

Key Responsibilities

• To ensure debts are collected when falling due.
• To ensure all outstanding invoice queries are resolved
• To ensure that any high-risk accounts are escalated to the credit control manager.
• Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff.
• To identify key issues, such as recurring disputes, recommend resolution and implement.

Experience Required

• Previous experience working within Credit Control.
• Superb communications skills both written and verbal.
• Excellent excel and word knowledge required.
• Good time management, planning & organisational skills.
• Enthusiastic, with a willingness to help those around you.

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.