Warehouse Shift Team Leader

Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’ve got 300 stores and have just hit record sales of £223m. And we’re as big on career opportunities as we are on outstanding service and great value. After all, it’s brilliant, friendly, knowledgeable people that make us special. Right now we’re on a journey of exciting growth, as we build on seven consecutive years of success – there’s never been a better time to join the Topps Tiles family

We are currently recruiting for a Shift Team Leader (2pm – 10pm) to join our Warehouse operation. Working as part of, and in support of the Shift Management team, you will be actively seeking to improve overall standards, productivity & morale of the shift.

Responsibilities:

• Supervise the late shift of up to 40 colleagues
• Make H&S the principal focus of everyone in your team, ensuring that our colleagues operate safely in a safe working environment
• Promote Colleague engagement, motivation & well being.
• Determine staffing levels across operational tasks and assign workload
• Identify areas of improvement and suggest innovative improvements or adjust existing work procedures and practice
• Measure and report the effectiveness of warehousing activities and employees performance
• Manage resource to budget
• Achieve high levels of customer satisfaction by driving improvements in pick accuracy and damage reduction.
• Work collaboratively with other departments and business units to deliver excellent service to our customers.

The Person:

• Previous experience of leading teams within a logistics environment.
• Able to display effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyse data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organisational and time management skills

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.