Digital Manager

Job Details
  • Location: Support Office, LE19 1SU
  • Type of Role: Full - Time
  • Hours: 37.5 hours per week
  • Salary: ¬£competitive basic plus benefits and bonus

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Topps Group is home to premier UK tile brands including Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse.Tile Warehouse is a newly formed Pureplay business which is going through an exciting growth period and we are now looking for our very first Digital Manager!  

This role is for perfect for someone who is looking to join a growing business and accelerate their career in the digital ecommerce space. You will help define the business as well as your own role within Tile Warehouse.  There are great opportunities to grow within Tile Warehouse as well as across the Topps Group.

In this role you will be working with several Tile Warehouse dedicated colleagues, from Sales to Buying, Finance and Operations. A broad skill set will be required, including strategic planning, marketing, budgeting, team management, and reporting. It’s crucial to have a good understanding of digital marketing channels and the ability to work with different teams and agencies. Regular monitoring and reporting are also key to ensure the strategy is on track and achieving the desired results. 

You will be responsible for several key areas including managing the digital marketing activities and the website development roadmap. (both are supported by fantastic agencies) 

Key Accountabilities: 

  • Strategy Management: Managing and helping deliver the Tile Warehouse strategy. 
  • Marketing Ownership: Taking ownership of the marketing channels and website. 
  • Channel Management: Managing channels which includes Paid Search, Organic Search (SEO), Email, and Social. 
  • Agency Management: Overseeing the development agency and marketing agency. 
  • Sales Monitoring: Monitoring Sales and KPIs on a daily basis. 
  • Budget Management: Managing budgets effectively. 
  • Reporting: Regularly reporting on-site KPIs and conducting competitor research. 
  • Promotion Planning: Planning and delivering promotions 
  • Team Management: Managing colleagues within the digital team 

Essential Skills

  • Minimum 2 years’ experience working in the digital ecommerce space (lead generation also welcome)  
  • Can do attitude with excellent attention to detail  
  • A passion for all things digital 
  • Experience of managing individuals as well as external agencies  
  • Data Analysis experience and knowledge 
  • Proven experience in driving traffic and growing online sales 
  • Strong commercial awareness and technically minded.  
  • Proactive problem-solving ability. 
  • Excellent awareness and understanding of website development, website design, usability, SEO and reporting. 
  • Excellent market awareness and analytical skills 
  • Accountable by nature with the desire to make an impact. Keen to take ownership in a role with confidence and enthusiasm. 

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 25% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.

Closing Date
Wednesday 24 April 2024


A competitive salary.

Bonus and uncapped commission schemes (dependent on your role) that run four times a year, helping you to share in our success.

A generous staff discount scheme allows you to make purchases from our stores at below market price.

Enhanced maternity/adoption and paternity pay, and childcare vouchers.

A ShareSave scheme that allows you to invest in us and share our success.

Pension & Life Assurance schemes with company contributions available to help you provide for your retirement.

A wide range of discounts with selected companies including discounts on insurance, holidays and retail vouchers.

Holiday entitlement that increases with length of service.