Stock Team Leader

Big things are happening at Topps Group. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’ve got 300 stores and have just hit record sales. And we’re as big on career opportunities as we are on outstanding service and great value. After all, it’s brilliant, friendly, knowledgeable people that make us special. Right now, we’re on a journey of exciting growth, as we build on seven consecutive years of success – there’s never been a better time to join the Topps family.

An exciting opportunity has arisen in our Commercial Department for a Stock Replenishment Team Leader.  Reporting to the Stock Manager, you will be a critical interface between suppliers and our Commercial support team, and a key member of the department. You will be responsible for managing a team of 2 direct reports to ensure stock targets and cover is maintained in the warehouse. This will include ensuring availability at overseas factories ready to ship to required deadlines. Working closely with the Commercial Support team you will ensure all orders are delivered directly to our customers and/or Warehouse on time.

To succeed in this role, it is essential you possess excellent people management and coaching skills coupled with strong interpersonal skills. We are looking for someone who is a passionate and a dedicated people manager who enjoys developing their team with the ability to influence and drive results. Strong planning and organization skills and experience of using Microsoft Excel to an intermediate level are essential. Your attention to detail and numerical skills will be excellent, as will your verbal and written communication abilities. A collaborative team worker, you’ll be working closely with colleagues across the business. Please note this is not a Warehouse based position and is an office based role.

The Role

• Lead, coach and motivate a team of 2 direct reports.
• Manage stock levels for our larger key clients for our commercial Business
• Deliver excellent customer service through a consistently professional approach.
• Identify and execute opportunities for continuous improvement.
• Build and maintain effective working relationships with suppliers and  the wider Commercial team.
• Act with integrity and professionalism at all times with both internal and external stakeholders
• Actively ensure that factories produce, and hold required stock quantities at all times.
• To control and oversee shipping to ensure efficient replenishment.
• Ensure effective cost control within the department including management of all outstanding credits from suppliers for faulty goods, shortages, and customer complaints.
• Ensure all surplus accounts and invoices are managed and processed correctly.
• Management and provision of weekly reporting
• Analyse data at SKU level to ensure smooth buying patterns and forecasting for promotional buying.
• Work closely with, and build relationships with internal departments such as Commercial Team/Logistics & Buying
• Approval of all Commercial Purchase orders
• Be the main point of contact for the Commercial arm of Topps Group
• Work with the stock manager to manage and implement key projects

The Person

Essential requirements:

• Experience of leading, coaching and motivating a team with a passion to develop them
• Experience of stock management / replenishment systems and processes
• Experience of negotiating and building successful relationships with suppliers
• Microsoft Excel skills to an intermediate standard
• Strong attention to detail, numerate and analytical
• Excellent planning and organization and skills
• Strong verbal and written communication skills
• Effective time management and prioritization skills
• Analytically minded and a good head for numbers

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 25% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.