Sales Support Coordinator

For decades Parkside has been a trusted tile source to the UK contract market. We help designers, architects and contractors specify contemporary porcelain, ceramic and natural stone tiles for every type of project – from restaurants and hotels to civic buildings and high-end homes. For us, it’s all about providing intuitive service; our architectural consultants have the experience and expertise to understand what our clients want and how to achieve it. We know that healthy businesses are founded on relationships.

With the scale of Topps Group behind us – a market-leading plc and one of the world’s leading tile specialists – Parkside’s access, buying power and logistical capability mean that we can do things our competitors can’t.

The Parkside philosophy is that each new brief deserves a thoughtful, bespoke response; every client is unique and every job is different. Our product range speaks for itself but we never forget that good service begins and ends with people.

We are looking for a Sales Support Coordinator to join our Parkside team. You will have strong organisational skills and will be confident supporting a Sales team. Using your own initiative you will ensure a great customer experience.

Key Accountabilities   

• Liaising with customers by phone and email and processing online and telephone orders
• Placing orders with suppliers
• Organising collections and arranging transport from the factories
• Pricing and arranging deliveries to site within set time frames
• Sending out samples and pro-forma’s as requested
• Provide general office support for the grove park Parkside office including answering phones, filing and product library organisation

Knowledge, Skills and Experience Required:                                            

• Previous experience in order processing preferred but not essential as training is provided
• Strong organisational and administrative skills
• Confident with MS Office, particularly MS Excel
• Excellent communicator with the team and clients
• Very organised and able to work under pressure
• Multi-tasker
• Self-starter able to 'hit the ground running'

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.